T&C'S

Stepping Stone 

Terms & Conditions

 

1. 1.0    The Rental Agreement

These terms & conditions apply to the lettings of this holiday accommodation and form the basis of your contract with the owner.

 

1.1    Booking Deposit & Fee

You agree to pay the booking deposit fee at the time of confirmation of the booking sent via email or an agreed date. The balance of your holiday will be due 4 weeks prior to arrival, and we will send a reminder when it is due. We reserve the right to cancel a holiday where payment has not been made within a week of notification of the balance being due. If the booking is made within 4 weeks of the holiday start date, full payment is due.

The deposit will only be refundable if the dates are re sold.

You are one of the guests staying at the property and you are at least 18 years old.

 

1.2    Arriving & Departing

Check in time is from 4pm, this is in order for the property to be prepared. You must vacate the property by 10am.

Bed linen and towels are provided however bed linen is not provided for cots. Please do not take the towels out of the property.

 

 

1.3    Baby equipment

We can supply a high chair and travel cot, NB: bedding is not provided.

 

1.4    The Property

Under no circumstances may more than the maximum number of guests stated occupy the property, unless by prior arrangement with the owners. We reserve the right to refuse admittance if this condition is not observed. You must not use the home or the site for any illegal, dangerous, offensive, or noisy activities or behave in a way that may be a nuisance or annoyance to us or our neighbours. Silvershell Road is a peaceful location and we request that you respect that.

 

1.5    Care of the property

You are responsible for the property and are expected to take all reasonable care of it's furniture, pictures, fittings and effects in or on the property. You must leave them in the same state of repair and in the same condition at the end of the rental period as at the beginning.

You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand, (although we would not charge you for the odd glass or plate).

Stepping Stone holiday home and it's representatives shall not be liable to you or your party for loss or damage to your property. You must take all necessary steps to safeguard yourselves and your property.

Smoking is prohibited

Candles are also prohibited.

 

 

 

1.6    Pets

With regret we are unable to allow pets inside the holiday home.

1.7    Availability Section

In the unlikely event that the property becomes unavailable for the rental period for any reason, we will let you know immediately.

1.8    Cancellations

Cancellations must be immediately notified to us and confirmed in writing. If you choose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation. A refund will be issued if we re-let the property.

1.9    Public Transport

Our property is in an area which has a regular bus service and there are taxi companies who offer collection from Train Stations, Bus Stations and Newquay Airport.